Thank you for visiting Kerafen! As a product review platform, we don’t process or ship orders directly. This page explains shipping details for purchases made through affiliate links or featured sellers on kerefen.com.
1. Order Processing
Third-party sellers typically process orders within 1–3 business days after payment. Weekend/holiday orders begin the next business day. You’ll get confirmation and tracking from the seller.
2. Delivery Estimates
Times vary by seller, carrier, and location:
- Metro/urban: 2–5 business days
- Rural/remote: 5–8 business days
Delays may occur due to weather, holidays, or high volume.
3. Shipping Fees
Costs are set by sellers and shown at checkout. Free shipping often applies to prepaid orders over a minimum—verify before purchase.
4. Tracking
Sellers send tracking links via email/SMS after shipment. Monitor status on their site.
5. Address Issues
Double-check name, address, phone, and postal code. Kerafen isn’t liable for failed deliveries from errors or unavailability.
6. Damaged/Lost Orders
Contact the seller within 7 days of expected delivery for issues like damage or non-arrival.
7. International Shipping
Seller-dependent; may include customs duties (buyer pays). Review their policy pre-purchase.
8. Contact Us
Questions about Kerafen? Email: contact@kerefe.com
